Many patients will have some questions about what our practice can do for them. We have shared responses to some of the questions people often have about our office and dental services so that you can review them at your convenience. Of course, our team members are always happy to answer questions in detail, and we are happy to work closely with you to help you enjoy truly fantastic smile care!

Frequently Asked Questions

  • How Does My Dentist Keep Up To Date On Current Treatment Techniques And Materials?
    • We are committed to continuing education, which is why your dentist will attend many hours of courses per year. Doing so helps us stay on top of changes in treatment techniques and technologies. Dr. Richards and Dr. McDougal also stay informed by maintaining memberships in multiple professional dental associations.
  • Do You Accept Referrals?
    • We do! We love when new patients arrive as referrals from people who already count on us for care. If you know of someone in or near Richardson who is looking for quality dental care, we would love to meet with them and see to their oral health and smile needs.
  • What Should I Do If I Have A Dental Emergency When The Office Is Closed?
    • We provide a 24-hour answering service, and we will always have a doctor on call. If you experience an emergency, a dentist can be paged at any time.
  • What Payment Options Do You Provide?
    • Our practice accepts payments via cash or check, Visa, MasterCard, Discover, and American Express. We also accept CareCredit, which provides numerous interest-free options for the patient.
  • What Makes Your Practice Different From Other Dental Offices That I Can Visit?
    • Our highly trained dentists, hygienists, and other team members all help set Richards Cosmetic, Restorative, and Implant Dentistry apart from others. In addition, we provide multiple sedation options and use an in-house dental laboratory to craft restorations in less time than others require. Between our ongoing focus on current dental technology and services, our outstanding team, and our history of supporting the Richardson community, we are prepared to deliver an exceptional treatment experience!
  • I Really Don’t Like Visiting The Dentist. Is There Something You Can Do To Help Me Relax?
    • We understand that some patients deal with a degree of dental anxiety, and we are here to help. We provide our patients Halcion (relaxing tablets) or nitrous oxide (laughing gas) to aid in relief from unease during appointments. IV sedation is available when we perform more extensive procedures. Beyond this, you can count on Dr. Richards, Dr. McDougal, and our hygienists to make your comfort a priority during every visit. We strive to find the best approach to every patient’s care, and we can work closely with you to make sure you feel at ease in the dentist’s chair.
  • I Want To Do Something About My Uneven Front Teeth, But I Want To Avoid Braces. What Do You Recommend?
    • We provide different dental services that focus on improving appearances, including treatments that can help with poor alignment without the use of braces. Your options include Invisalign treatment, work with porcelain veneers, and porcelain crowns. Our in-house dental laboratory can carefully tint and shape restorations to provide changes that look natural.